NOC – SOC Development & Operations:
- Network Operation Center layout design
- Selection and testing of Network monitoring software
- Making criteria for Network surveillance
- Design and Optimise processes for Change Management, fault Management, SLA Management
- Ensure escalation using predefined methods including SMS, Email, TT, Call etc
- E2E trouble shooting and reporting
- Managing the Incidents using state of the art expertise and tools
- Managing 24×7 Network Monitoring and Incident management
In-Source or Out Source NOC:
In – Source NOC solution, ETS will provide the expertise to develop whole NOC while management of the NOC will be within customer (Human resource can be provided by ETS or Customer as per contract) , while in Out Source NOC , ETS will not only develop NOC but also operate under ETS’s NOC experts.
In-House or Remote NOC:
ETS has expertise in delivering both In – House and Remote NOC solution. The remote NOC solution is provided to help customer in reducing OPEX and ensure availability of surveillance and escalation 24 x 7. Mainly the remote NOC solution is provided form Pakistan, but can be customized in any other country as per requirement.
OSS Installation and O&M:
OSS (Operations Support System) is one of the key element of any network operations. ETS help its customers to analyse the need of OSS, Selection of OSS, Installation, Test servicing and Operation & Maintenance.